Consider this an overdraft fee PSA

Bank of America, you sneaky bastards.

I have a hate-hate relationship with Bank of America, but use them as my primary bank for the sake of accessibility (i.e., when I moved to NY, there were no Wells Fargos around).  Now that I’m back in TX, I’ve just been too lazy to close all my BoA accounts and switch over all my online accounts.

But if you don’t keep an eye on BoA, they will totally screw you over when given the opportunity.

If you are one of the poor, unfortunate souls who has gotten an overdraft fee since October 19, 2009 [raises hand. twice.], please do yourself a favor and look at your bank statements again.  As of that date, it is bank policy not to charge overdraft fees if you’re under less than $10 by the close of that day.

Which is where I come in:

One day I transferred all of my direct deposit into my second checking account.  I proceeded to use funds as desired until a couple of days later, when my debit card was rejected.  I called the bank in a pissy mood, because I knew I had funds in that account.

Except I didn’t, because of a bank error that had no record of my transfer.  So the woman on the line transferred my money from her end, cancelling out most of the pending overdraft fees.  I was left with about $75 in overdraft fees because my balance was -$3 or something.  By now, of course, I was really pissy because the fees hadn’t even been my fault.  The lady said that “maybe” the bank would be able to do something about it, but I’d have to wait until all the fees were processed.  That fee ended up being cleared because of the new overdraft fee policy, not because of bank error, and only because I had to be on their ass about it.

A week later, something similar happens again (yes, my account runs perilously low on the regular—you try living on 19 15 hrs of work a week).  This time, the woman at the bank was great about undoing the bank error, and promptly refunded all the fees.

Either way, I had to be the one to notify BoA about the bullshit charges, and I had to deal with the significantly lower account balance while they sorted everything out.  The policy is awesome, but apparently it’s only effective if a customer complains, because otherwise, the charges are still automatic.

Advertisements

About Melissa

I love donuts. Chocolate iced, hold the sprinkles.
This entry was posted in general assholery, life and tagged , . Bookmark the permalink.

2 Responses to Consider this an overdraft fee PSA

  1. djmixtzin says:

    im right there with you on this one hermana….i have the same bank with the same sneaky attack on my acct……i liked the last lil attack on my acct, i was overdrawn and since i hadnt either made a deposit or cleared up the overage, they went ahead and tacked on an ‘EXTENDED OVERDRAFT FEE’……i asked myself WHAT THA DEUCE IS UP WTH THAT ??!!??
    yeah i need to get outta that bank too

    disgruntled BOA banker

  2. I thought I was the only one that hated BOA…Im with Wachovia/Wells Fargo now. I heart them. Oh then when I went to the bank Friday, the lady told me we were getting new machines where we could deposit money via atm up until 8p and it posts that night….How do you top that, especially if youre absent minded like me.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s